The world of maritime transport is huge, complex and if something is not lacking are rules and regulations. Given the complex system of this massive industry, unforeseen events are not uncommon.
What is the Role of Agents in This?
In the event of an unexpected problem, the agent is responsible for identifying and resolving them correctly without causing inconvenience to you, the client. In general, the role of the agent can involve document management, customs clearance, cargo delivery or even a combination of all of these. The responsibilities of the agent vary in each case and depend greatly on the conditions of each shipment.
What Could Go Wrong?
Regulations and processes in international maritime transport vary enormously depending on the type of cargo, the country of destination, etc. In some countries, very specific documentation is required, and each port also has a different logistics availability. Not having an agent at the destination hired before the departure of the cargo means having to manage the customs clearance, delivery, and any unexpected problems yourself.
This could lead to logistical inefficiencies and additional costs. The shipper/consignee would have in this case an immense amount of preliminary work just to determine what could have gone wrong and find the right provider that can solve the problem. All this translates into unnecessary additional costs and delays.
Advantages of Hiring an Agent
Agents should always maintain constant communication with the owners of the client. In case any event happens, they will inform you immediately.
The specialised agents of Freight Broker Surety Bonds know how the work is and always willing to get to work. With the details of the cargo in hand, the agents can find the best solution in destination according to the needs or requests of the consignee.